Get in Touch
107 High Road, Beeston,
Nottingham, NG9 2JU
0115 968 3293
0115 968 3292
Please be aware that local roads use a one-way system (see arrows on the map).
There is limited on-street parking. We recommend using Derby Street South Car Park at the rear of the office, which is free for the first hour– please see machines for details.
To find the car park, turn left from Regent Street onto High Road and take the first right into Derby Street. We recommend parking at the far end of the car park where there is an alley onto the High Road, this brings you to the Property Protector offices.
Click on the map below to use:
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.
We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly. More information is available on their website.